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It’s Not Always About You: Consumer Protection with Reg E and Debit Cards

1.8 AAP/APRP Credits

Regulation E protects consumers with debit cards. While it doesn’t always seem “fair” to financial institutions, it’s crucial to follow the specific timeframes and requirements for the investigative process. Let’s take a look at Reg E with regards to debit cards and examine:

  • The definition of unauthorized;
  • Consumer reporting timeframes;
  • Completion of your investigations; and
  • Frequently asked questions

This session is ideal for ACH & Card Operations, Audit & Compliance staff, and AAP/APRP Candidates.

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