Regulation E Error Resolution vs. the NACHA Operating Rules
How does Regulation E relate to the NACHA rules? Financial institutions are obligated to investigate consumer disputes regarding unauthorized electronic transactions for ACH, ATM and debit card entries under Regulation E within 60 day of transmission of the customer’s account statement. An ACH entry can be returned unauthorized within 60 days of settlement date. What will you do if a consumer claims an ACH entry is unauthorized beyond the ACH Rules 60 days? This webinar will ease your confusion as to your obligations to adjust consumer "unauthorized" entries under NACHA rule provisions or Regulation E. Real case studies will step you through which rule to follow.
>> 1.8 AAP Continuing Education Credits